FAQ

FAQ/Frequently Asked Questions

When can I expect my order?
The average delivery time is 10-15 working days. Our products become
shipped to you directly from the supplier. Because of this unique
business model, we can save enormously on storage and transport costs
we can offer the products at a lower price than ours
competitors.

The expected delivery time has passed, where is my order?
In 99% of cases, orders are delivered within the expected delivery time
delivered. Unfortunately, it can sometimes happen that an order is delayed
increases during the delivery process. You can check the status of your order
check via the following link:
Have you not received anything 3 days after the expected delivery time? Then take
contact us at: lovelylocketcs@gmail.com

What are the shipping costs?
Free shipping throughout the Netherlands & Belgium!


I am not satisfied with my order. What should I do?
Not satisfied with your order? We are very sorry and would like to hear from you
what we can do to satisfy you. Send an email to
lovelylocketcs@gmail.com and we will see how to solve it as soon as possible!

Where can I find my track & trace code?
When your order has been processed and shipped, we will send you track & trace
code via email. The processing of your order takes 24 hours.