Terms and Conditions

General Terms and Conditions of Lovely Locket

Article 1 - Definitions

1.1. " Lovely Locket " refers to the online webshop Lovely Locket , based in the Netherlands, whose main activity is the sale of products via the Internet.

1.2. “Customer” refers to a natural or legal person who purchases products through the Lovely Locket website.

1.3. "Website" refers to the Lovely Locket online webshop, accessible via the web address https://lovelylocket.nl

Article 2 - Applicability

2.1. These general terms and conditions apply to all offers, orders and agreements between Lovely Locket and the customer.

2.2. By placing an order on the Lovely Locket website, the customer agrees to these terms and conditions.

2.3. Lovely Locket reserves the right to change these terms and conditions at any time. The amended conditions apply to new orders.

Article 3 - Orders and Agreements

3.1. All offers on the Lovely Locket website are without obligation and valid while supplies last.

3.2. An agreement between Lovely Locket and the customer is concluded when Lovely Locket has confirmed the customer's order and payment has been received.

3.3. Lovely Locket reserves the right to refuse or cancel an order if there is suspected fraud or incorrect provision of data by the customer.

Article 4 - Prices and Payment

4.1. The prices on the Lovely Locket website include VAT and shipping costs, unless stated otherwise.

4.2. Payment can be made via the payment methods offered on the website.

4.3. Lovely Locket reserves the right to change prices at any time. Prices for orders already placed remain unchanged.

Article 5 - Delivery and Shipping

5.1. Lovely Locket will make every effort to ship orders within the stated delivery time. However, delays may occur due to external factors beyond Lovely Locket's control.

5.2. The customer is responsible for providing correct shipping information. Lovely Locket is not liable for any loss or damage resulting from incorrect shipping information.

Article 6 - Returns Policy

6.1. The customer has the right to return products within 14 days of receipt, provided that the products are unused and in their original condition.

6.2. Lovely Locket will refund the purchase amount within 14 days of receipt of the returned products.

Article 7 - Liability

7.1. Lovely Locket is not liable for any damage, direct or indirect, resulting from the use of the products or the website.

7.2. Lovely Locket is not liable for delays or shortcomings in the performance of its obligations as a result of force majeure.

Chamber of Commerce number: 93182147

VAT number: NL005003992B81

Article 8 - Disputes

8.1. Dutch law applies to these general terms and conditions and the agreements between Lovely Locket and the customer.

8.2. Disputes between Lovely Locket and the customer will initially be submitted to the competent court in the Netherlands.